FailOver on Contact Center AnyWhere
Agent steps for Contact Center AnyWhere - Server Failover Main HASSIP server fails over to standby - no action required by agent Main AST server fails over to standby - agent may remain logged in but on the CALL page they will need to destroy connection, then initiate connection to nail up, then click try again in status section Main Apache fails over to standby - agents must log out, then log back in and nail up
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